I’ve been told by other shops to charge a diagnostic estimate fee for a Broken Screen, I cannot do that and will not do that because it is dishonest. The cracked or broken screen is technically called a panel or PDP. It costs $2200 to $3800 at whole sale! I know it costs more than Most TVs cost! But this a manufacture decision! I will and have explained to my Customers, when they call on the phone, or come in to the Shop.
Posted in Kansas City TV Repair.